Errors in WirePlay software

[Zodiac]

Hi, I have just installed the WirePlay software (V. 2.30) But when I get to register, it says,
(After clicking register a second time) : rio drone: player object was corrupted.
What am I doing wrong??? Please help me, as soon as possible!!!

[Uprising]

Best to post this on the help desk board. Would like to help ,but I am not from the technical end of things.Soz