DUN problem help pls!

[Hellsangel]

For 6 weeks when i have tried too use BT3 i have got this erorr

The computer you're dialing in to cannot establish a Dial-Up Networking connection.
Check your password, and then try again.

the pass/username is fine and the account is active/paid

so instead i used my 24-7 freecall account but this morning it gave me that erorr again ffs

The computer you're dialing in to cannot establish a Dial-Up Networking connection.
Check your password, and then try again.

does any1 know whats wrong?

and elp elp elp pls :)

[Hellsangel]

TOPAGE!
:E

[Hellsangel]

top!

[Luke Warmwater]

Have you tried calling tech support?

[Hellsangel]

I have sent them an email

[Kenny!!!]

Originally posted by Hellsangel
so instead i used my 24-7 freecall account but this morning it gave me that erorr again ffs


WOOOO HOOOOO NO MORE HELL!!!! ;)

hehe...

[Hellsangel]

gimp :P

im on WPD!

i need this sh1t fixed nowwwwww!

[Marky B]

Call their technical support. This kind of error can be caused by an deactive account (and before you say its not deactive, have u asked them? Mistakes do happen), you may need some kind of prefix to your username password, (the main cause of this error at Pipex was that people had a username 'xhx24' and typed this in the username box, they needed to have 'UK/solxhx24' in the username box).

Have you tried making a new Dial-up connection?

You could try reinstalling Dial-Up networking 'add/remove programs' --> windows setup

MarkyB

[Hellsangel]

ta Marky m8

i have mailed them

will see what they say :)

[Modal]

Hells - try dialing into BTI Internet on their 0845 no. If u can get in then it isnt your set up but the free side of your bt account. This is what BT support will tell u do neway.

Do the same for freecall if they have a 0845 no.

[Hellsangel]

Hazlo thought it was my comp but we tried to connect to another free ISP and it works fine so it must be server side for BOTH ISP's

ffs

[rcslopesurfer1]

I reckon it's because your dad hasn't paid the bill m8:P
isn't hindsight a wonderfull thing.
Having it fitted to the spitfire next tuesday:P


[Edited by rcslopesurfer1 on 24-09-2000 at 05:26 PM]

[gameplay pimp]

dont want to make you sound stupid hells, but have double checked that your username/pass are correct and in the correct case...i done my password in caps and not been able to connect :homer:

lol@slope

[Hellsangel]

dont even go there slopey :P

and

oi!
reaps ya gimp!

stupid wuppet weaper!

[COMETO]

had the same prob some mths ago reloaded everything
e-mailed tech pulled me hair out u name it i tried it


turned out to be me account .card expired ,let them know me new # but a month was missing although i checked with em & was told account is fine.I could use btinternet but not bt3
that's all it was for me. double check maybe
hope u get sorted






I would if I could, but I can't, so I won't