RED
28-11-2000, 18:11
OK peeps, thinking hats on - I'm having problem with my desktop at home and I'm just about out of options...
I have a fairly standard set up with a SupraExpress 56i modem which was working fine until about a month or two ago... Basically, my computer dials my ISP, the two modems communicate for a while and then my ISP drops the connection. Odd behaviour.
It's difficult to pin down what's causing it, because a few things have changed since it was working. I worked on the assumption it was a problem with the modem so uninstalled the drivers and reinstalled them - still no luck. I tried changing PCI slots and still no joy.
I've tried installing a different ISP but when it calls up to set up an account, it disconnects me. I've even gone the whole hog, formatting the hard drive and reinstalling windows from scratch. It's still doing the same thing.
Faulty modem? That's what I thought, but I've taken it to a friends PC and it's worked there. Faulty lead? Nope - I've tried other leads and exactly the same happens. The ISP's not at fault either - it works on other computers (not in the house unfortunately :) )
I'm well and truly stuck for answers. The only other factors are external: We've recently changed from a Cable Phone (NTL/Cable and Wireless), we've recently changed to a new case (power supply blew up on the old AT case so we got a new ATX case instead) and we've also recently had Sky Digital installed. I know they're long shots but with everything I've tried, I think you'll understand ;)
Any suggestions as to what it may be or how to fix it: greatly appreciated.
Thanks.
I have a fairly standard set up with a SupraExpress 56i modem which was working fine until about a month or two ago... Basically, my computer dials my ISP, the two modems communicate for a while and then my ISP drops the connection. Odd behaviour.
It's difficult to pin down what's causing it, because a few things have changed since it was working. I worked on the assumption it was a problem with the modem so uninstalled the drivers and reinstalled them - still no luck. I tried changing PCI slots and still no joy.
I've tried installing a different ISP but when it calls up to set up an account, it disconnects me. I've even gone the whole hog, formatting the hard drive and reinstalling windows from scratch. It's still doing the same thing.
Faulty modem? That's what I thought, but I've taken it to a friends PC and it's worked there. Faulty lead? Nope - I've tried other leads and exactly the same happens. The ISP's not at fault either - it works on other computers (not in the house unfortunately :) )
I'm well and truly stuck for answers. The only other factors are external: We've recently changed from a Cable Phone (NTL/Cable and Wireless), we've recently changed to a new case (power supply blew up on the old AT case so we got a new ATX case instead) and we've also recently had Sky Digital installed. I know they're long shots but with everything I've tried, I think you'll understand ;)
Any suggestions as to what it may be or how to fix it: greatly appreciated.
Thanks.